The purpose of OSM's work is to analyze the flow of the company's operations with a focus on minimizing failures, simplifying processes, eliminating rework, reducing bureaucracy in routine activities, creating work methodology, drawing up hierarchical organizational charts, procedure manuals, among others. The following items are worked on:
Review the current flowchart;
Eliminate paperwork;
Eliminate duplicity;
Evaluate the added value;
Simplification;
Reduction of cycle time;
Making the process failsafe;
Use of simple language;
Standardize activities and tasks;
Improvement of inputs and outputs;
Automation and/or mechanization;
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